Privacy Policy

Introduction

DelphInsurance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or apply for insurance coverage
• Register for an account on our website
• Contact us with inquiries or support requests
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotional activities

This personal information may include your name, email address, phone number, mailing address, date of birth, and property information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and navigation patterns

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing insurance quotes and processing policy applications
• Managing your insurance account and servicing your policy
• Communicating with you about your coverage and claims
• Improving our website functionality and user experience
• Sending you marketing communications (with your consent)
• Complying with legal and regulatory requirements
• Detecting and preventing fraud or security incidents

Sharing Your Information

We may share your information with:

• Insurance Carriers: To obtain quotes and bind coverage on your behalf
• Service Providers: Third parties who assist us in operating our website and providing services
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

All third parties with whom we share your information are required to maintain the confidentiality and security of your personal data.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and firewalls
• Regular security assessments and updates
• Employee training on data protection practices
• Access controls and authentication procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DelphInsurance
1040 Monarch Street, Lexington, KY 40513
Phone: +1 (606) 229-7352
Email: [email protected]